Privacy Policy
Last updated: April 27, 2026
1. Introduction
Bunkd Campus Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at bunkd.in.
2. Information We Collect
- Phone Number: Used for account creation, OTP verification, and order communication.
- Name: Used to personalize your experience and identify orders.
- Order History: Details of food orders placed through the Platform.
- Device Information: Browser type, operating system, and IP address for analytics and security.
- Payment Information: Payment transactions are processed by third-party gateways (PhonePe/UPI). We do not store your UPI PIN, bank account, or card details.
3. How We Use Your Information
- To create and manage your account.
- To process and fulfill food orders.
- To send order confirmations and status updates via SMS.
- To improve the Platform through usage analytics (Google Analytics).
- To prevent fraud and ensure platform security.
- To comply with legal obligations under Indian law.
4. Data Storage & Security
Your data is stored securely on cloud infrastructure provided by Supabase (hosted on AWS). We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS).
- Row-level security policies on our database.
- Secure authentication via Supabase Auth with OTP verification.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share limited data with:
- Vendors: Your name and phone number are shared with the Vendor fulfilling your order for communication purposes only.
- Payment Processors: Transaction data is shared with PhonePe/UPI for payment processing.
- Law Enforcement: If required by law, court order, or government request.
6. Cookies & Analytics
We use Google Analytics to understand how users interact with the Platform. This may involve the use of cookies. You can disable cookies in your browser settings, though this may affect Platform functionality.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data stored with us.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent for data processing (which may limit Platform functionality).
To exercise these rights, contact us at bunkdapp.in@gmail.com.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order history is retained for a period of 12 months for operational and dispute resolution purposes. You may request deletion of your data at any time.
9. Children's Privacy
The Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related inquiries, contact us at:
- Email: bunkdapp.in@gmail.com
- Phone: +91 8919312193
- Business: Bunkd Campus Solutions
- Address: 9-13-15/1(6), Sri Vigneswara Nilayam, New Resapuvanipalem, Visakhapatnam, AP, India